Shipping policy

Shipping Policy

Where we ship

We currently ship only within India. We do not ship internationally.

Shipping charges

A flat shipping charge of Rs. 60 per order applies to all orders, shown at checkout before payment.

Payment

All orders are prepaid (UPI, debit/credit card or net banking). Cash on Delivery is not available.

Dispatch and delivery times

Orders are packed and dispatched within 1-2 business days (Monday to Saturday, excluding public holidays). Delivery usually takes 3-7 business days after dispatch, depending on your location. Remote areas may take longer.

Tracking

Once your order is dispatched, we will send the courier name and tracking link to your email.

Delivery issues

Please make sure your address, pincode and phone number are correct. If a parcel is returned to us because of an incorrect address or because nobody was available to receive it, re-shipping will be charged again. If your tracking shows no movement for 7 days, WhatsApp us at +91 73387 27723 or email thooyagamfarms@gmail.com.

Storage on arrival

Please check the best-before date on each pack and store products as directed on the label.